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Search articles, find answers, and reach our team. Enterprise support for the ByteBack Inbox AI platform.

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Connect Gmail & Workspace
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Contacts, deals, pipeline
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Summaries, categorization
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Email, push, Slack
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Quick actions

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Report a Bug

Send steps, screenshots, expected result.

Feature Request

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Google OAuth help

Everything you need to connect, disconnect, and troubleshoot Google Workspace access.

Knowledge Base

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Frequently asked questions

  • How long does it take to hear back from support?

    We reply within a few hours on business days (Mon–Sat, 10:00–19:00 IST). Priority tickets on paid plans are answered within 4 business hours.

  • How do I report a bug?

    Use the Report Bug quick action or email info@byteback.co.in with steps to reproduce, expected vs. actual behavior, screenshots, and your workspace name.

  • Can I request a new feature?

    Yes — send feature requests to info@byteback.co.in or vote on our public roadmap. We ship the most-requested items first.

  • Where can I check if there's an outage?

    See the System Status section below for API status, current incidents, and maintenance windows.

  • Is there a community forum?

    Coming soon — a self-serve community forum for tips, templates, and integrations.

System status

All systems operational
APIOperational
Email SyncOperational
AI GatewayOperational
Current incidents
None reported.
Maintenance schedule
No scheduled maintenance in the next 7 days.
Support email
Community forum
Coming soon
Response time
Within a few hours on business days
Business hours
Mon–Sat · 10:00–19:00 IST
Emergency contact