Account & Data Deletion

Overview

You own your data in ByteBack and can remove it at any time. You have four levels of control, from disconnecting a single mailbox to permanently deleting your entire account. All deletions are reflected in encrypted backups within 30 days.

1. Disconnect a Google account

Go to Settings → Account & Data → Disconnect all Google accounts, or disconnect a specific mailbox from Settings → Email Sources. When you disconnect, ByteBack immediately:

• Calls Google's OAuth revoke endpoint (https://oauth2.googleapis.com/revoke) for the mailbox's refresh and access tokens
• Deletes the encrypted refresh and access tokens from our vault
• Stops Gmail syncing and removes scheduled sync jobs
• Purges messages synced from that mailbox within 30 days

You may also revoke ByteBack directly from your Google Account at https://myaccount.google.com/permissions .

2. Disconnect a Microsoft account

From Settings → Email Sources, click Disconnect on the Outlook or Microsoft 365 mailbox. ByteBack revokes the Microsoft OAuth token, deletes stored credentials, stops syncing, and purges synced messages within 30 days. You can also remove ByteBack from your Microsoft account consent page .

3. Disconnect individual mailboxes

Every connected mailbox can be disconnected independently from Settings → Email Sources. Other mailboxes and workspace data are unaffected.

4. Delete synced emails

Disconnecting a mailbox purges the emails synced from it within 30 days. To delete synced emails without disconnecting, use Settings → Account & Data → Purge synced emails for the selected mailbox.

5. Delete a workspace

Owners can delete an entire workspace from Settings → Account & Data → Delete workspace. This cascades through all workspace data — mailboxes, contacts, deals, tasks, notes, notifications, and AI embeddings — and removes every member's access.

6. Delete your entire account

The full account deletion flow lives at:

Settings
   ↓
Account & Data
   ↓
Delete my account

Confirmation workflow

1. Open Settings → Account & Data → Delete my account.
2. Type DELETE into the confirmation field to confirm intent.
3. Click Permanently delete.
4. You receive a confirmation email at your account address summarizing what was removed and the backup purge date.

Exactly what happens

• OAuth Tokens Revoked (Google & Microsoft)
• Refresh Tokens Deleted from encrypted vault
• Email Sync Stops immediately
• Background Jobs Removed
• Mailbox Records Removed
• Synced Messages Deleted
• CRM Contacts & Deals Deleted
• Tasks & Reminders Deleted
• Notifications Deleted
• AI Embeddings Deleted
• Timeline & Activity History Deleted
• Workspace Deleted
• Backups Purged Within 30 Days

Request manual deletion

If you can't sign in or cannot use the in-app flow, email info@byteback.co.in from the address on file. We will verify your identity and action the request within 30 days.

• Expected processing time: up to 30 days from receipt.
• Support contact: info@byteback.co.in

Data retention exceptions

After deletion we retain a minimal set of records only where required by law (for example tax and accounting invoices under Indian and applicable foreign law). These records do not include email content, Google Workspace data, or AI-generated content, and are stored securely for the minimum legally required period.

Encrypted backups

Encrypted disaster-recovery backups are retained for up to 30 days and are not directly accessible during normal operations. Deleted data is fully purged from backups as they roll off within 30 days.